Privacy Policy for Parzidipar UK Tours
Parzidipar UK Tours is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with our services, which include package holidays, guided tours, bespoke travel planning, airport transfers, travel insurance, and cruise holidays.
What Information We Collect
We collect personal information from you when you use our services, such as when you:
- Browse our site.
- Request a quote or book a holiday or tour.
- Contact us with inquiries.
- Subscribe to our newsletter or marketing communications.
- Participate in surveys or promotions.
The types of personal information we collect may include:
- Contact Information: Name, postal address, phone number, and email address.
- Travel Information: Passport details, travel preferences, dietary requirements, medical information (if necessary for your trip), emergency contact details.
- Payment Information: Credit card details or other payment information.
- Demographic Information: Age, gender, nationality.
- Technical Information: IP address, browser type, operating system, referring URLs, pages visited on our site, and other browsing information.
- Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use your personal information for the following purposes:
- To Provide Our Services: To process your bookings, arrange your travel plans, and provide you with customer support.
- To Communicate with You: To respond to your inquiries, provide you with updates about your bookings, and send you marketing communications (if you have opted in).
- To Improve Our Services: To analyze how our site is used, to identify areas for improvement, and to personalize your experience.
- To Comply with Legal Obligations: To comply with applicable laws and regulations.
- To Prevent Fraud: To detect and prevent fraudulent transactions.
- Marketing: Providing you with information about our products and services.
- Personalization: Tailoring our content and offers to your interests.
Legal Basis for Processing
Our legal basis for processing your personal information depends on the purpose for which we are using it. Generally, we rely on the following legal bases:
- Contractual Necessity: We need to process your personal information to fulfill our contractual obligations to you (e.g., to process your booking).
- Legitimate Interests: We have a legitimate interest in processing your personal information to operate our business, improve our services, and protect our rights (e.g., to prevent fraud). Where we rely on legitimate interests, we have considered whether these interests are overridden by your rights and freedoms.
- Consent: We may rely on your consent to process your personal information for certain purposes (e.g., to send you marketing communications). You have the right to withdraw your consent at any time.
- Legal Obligation: We need to process your personal information to comply with a legal obligation (e.g., to comply with tax laws).
How We Share Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us provide our services, such as airlines, hotels, tour operators, payment processors, and marketing agencies. These service providers are contractually obligated to protect your personal information and to use it only for the purposes for which we disclose it to them.
- Regulatory Authorities: We may disclose your information to regulatory authorities or law enforcement agencies if required by law.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
International Transfers
Your personal information may be transferred to and processed in countries outside of the United Kingdom. These countries may have different data protection laws than the United Kingdom. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law. These measures include implementing standard contractual clauses approved by the European Commission or relying on other legally recognized transfer mechanisms.
Your Rights
You have the following rights with respect to your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we erase your personal information in certain circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe that we have infringed your data protection rights.
To exercise your rights, please contact us at the address provided below.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and the applicable legal requirements.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing activity on our site. This information helps us to improve our site and to personalize your experience. You can control cookies through your browser settings.
Links to Other Websites
Our site may contain links to other websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and will notify you of any material changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Parzidipar UK Tours 14 Castle Lane, Bristol, BS1 3LH, United Kingdom